Gooby Return & Warranty Policies

Simply grab your order ID number (You can find it in your confirmation email or on the packing slip enclosed in your order package).

When you have reviewed the relevant policy information below and are ready to procced, click here to visit our easy, self-serve returns portal.

→ START US RETURNs

Getting started

Please take a look at our size chart for more information and how to take accurate measurements.

Shipping

Yes. Shipping availability will be determined at checkout.

If you spend over $75, shipping is always free inside U.S (excluding Alaska & Hawaii). For any other purchases, shipping will be calculated at checkout.

Returns

Merchandise that is unworn and in the original packaging can be returned within 30 days with the packing slip included with the product.

Final sale items are not eligible for return.

If you have any questions, please contact our customer service team for assistance:

📧 info@goobypet.com

📞 888.445.8011

📱 213.214.0175

💬 live chat | look for the blue bubble on the bottom right hand corner